Privacy Policy

Welcome to Pro Healthy Vibe. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from https://prohealthyvibe.com/ (the “Site”).

1. Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, when you make a purchase, we collect:

  • Order Information: Name, billing address, shipping address, payment information (including credit card numbers), email address, and phone number.

2. How Do We Use Your Personal Information?

We use the Order Information that we collect generally to fulfill any orders placed through the Site. This includes:

  • Processing your payment information.

  • Arranging for shipping and providing you with invoices/order confirmations.

  • Communicating with you.

  • Screening our orders for potential risk or fraud.

3. Shipping and Fulfillment (Dropshipping Disclosure)

To provide our customers with high-quality products at competitive prices, we operate on a dropshipping model.

  • Shipping Partners: Your information is shared with our third-party suppliers and shipping carriers only to the extent necessary to deliver your product.

  • Free Shipping: We offer Free Shipping on all orders across European countries.

  • Delivery Time: Our average delivery time is 10 business days. Please note that customs processing in various EU countries may occasionally impact these timelines.

4. Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Service Providers: We use WooCommerce (or your specific platform) to power our online store.

  • Compliance: We may also share your Personal Information to comply with applicable laws and regulations, or to protect our rights.

5. GDPR: Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted.

  • Data Retention: When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

  • Transfer of Data: Please note that your information may be transferred outside of Europe (for example, to servers in the USA or to our suppliers).

6. Cookies

We use cookies to enhance your experience and remember your preferences. You can choose to disable cookies through your individual browser options.

7. Changes

We may update this privacy policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons.

8. Contact Us

For more information about our privacy practices, or if you would like to make a complaint, please contact us by e-mail at:

Pro Healthy Vibe Support Email: admin@prohealthyvibe.com Website: https://prohealthyvibe.com/